FAQ

What is a Giclee? (pronounced zhee-clay) 

Giclee is a French term meaning “to spray”, referring to how an inkjet printer works and how giclee prints are usually produced. Giclée fine art printing provides a luminosity and brilliance that represents the artist’s original artwork better than any fine art reproduction technique available today.  Combined with the finest quality canvas and inks, giclée fine art reproductions rival original artwork in beauty and detail.


Is a certificate of authenticity provided with limited edition prints?

Yes – All limited edition and custom print orders are provided with a signed certificate from the Jason O’Brien Gallery. 


How will my print ship?

We ship prints both framed and un-framed. Prints unframed (paper or canvas) will be carefully and securely rolled in protective shipping tubes for safe transport anywhere in the world.  Prints sold with frame will be also be packaged and shipped securely in a protective shipping box.


How does it work if I order multiple prints? 

If you are ordering 4 prints or less your shipping is included in the price. If you are ordering 4 prints or more please email nfo@jasonobriengallery.com r so we can verify your print total and determine how many shipping tubes will be required to accurately estimate your cost for standard shipping via UPS. 



What happens if I receive my prints and they are damaged?

All products shipped are insured via UPS. Therefore if you receive a damaged print or framed product, take clear pictures of the damage and send an email to info@jasonobriengallery.com. And we will communicate timelines for the replacement of your product.


What if I have a larger custom print format request?

If you have a request for a larger print format size (not offered in the gallery) or a special framing request we treat these as custom orders. Send an email to info@jasonobriengallery.com with details of what you are looking for and we will do our best to meet