What is a Giclee? (pronounced zhee-clay)
Giclee is a French term meaning “to spray”, referring to how an inkjet printer works and how giclee prints are usually produced. Giclée fine art printing provides a luminosity and brilliance that represents the artist’s original artwork better than any fine art reproduction technique available today. Combined with the finest quality canvas and inks, giclée fine art reproductions rival original artwork in beauty and detail.
Is a certificate of authenticity provided with limited edition prints?
Yes – All limited edition and custom print orders are provided with a signed certificate from the Jason O’Brien Gallery.
How will my print ship?
We ship prints both framed and un-framed. Prints unframed (paper or canvas) will be carefully and securely rolled in protective shipping tubes for safe transport anywhere in the world. Prints sold with frame will be also be packaged and shipped securely in a protective shipping box.
I live in Canada and want to order but don't want to pay the USD exchange - How does it work?
Because the majority of sales derive from the U.S. our price points are presented in USD and is the official retail market price. However, for Canadian residents who wish to order prints please email email@example.com
and we will send you a custom purchase link via PayPal so you can complete your purchase in CAD funds saving you the exchange rate cost.
NOTE: Prints purchased by Canadian residents will be the USD retail price translated in to CAD.
How does it work if I order multiple prints?
If you are ordering 4 prints or less your shipping is included in the price. If you are ordering 4 prints or more please email firstname.lastname@example.org so we can verify your print total and determine how many shipping tubes will be required to accurately estimate your cost for standard shipping via UPS.
What happens if I receive my prints and they are damaged?
All products shipped are insured via UPS. Therefore if you receive a damaged print or framed product, take clear pictures of the damage and send an email to email@example.com. And we will communicate timelines for the replacement of your product.
What if I have a larger custom print format request?
If you have a request for a larger print format size (not offered in the gallery) or a special framing request we treat these as custom orders. Send an email to firstname.lastname@example.org with details of what you are looking for and we will do our best to meet your request.
Who do you ship with?
We ship within North America primarily using UPS Canada, however from time to time we will use other couriers depending on the order size and where it is being shipped.
Do you ship internationally?
International shipments are accepted and will be quoted based on size of the shipment and where it is being shipped. Please send an email to email@example.com with details of what you are looking to order and provide your full international mailing address. We will email you back with a quote for your shipment cost. Please note that we cannot deliver to a PO Box so please provide your full address.
How will my order be packaged?
Depending on your oder we ship our products in reinforced shipping tubes or packaged flat. Our gallery are experts at shipping artwork so rest assured that your order will be professionally wrapped and packed for safe shipping.